Hoverboards should not be placed in checked or carry-on baggage as most airlines have banned their carriage; however, they may be shipped by FedEx, UPS, etc.

The Transportation Security Administration (TSA) is now responsible for security checkpoints at all U.S. airports, therefore all checkpoint security related comments should be directed to the TSA at TSA-ContactCenter@dhs.gov, at 1-866-289-9673, or via its web site at www.tsa.gov

Please contact your airline directly regarding your missing item(s) as directed on your ticket or baggage receipt. Claims for missing items may also be filed with theTransportation Security Administration (TSA), which is responsible for the screening of passengers and baggage at all U.S. airports.

You may also file a report with the Orlando Police Department, which has jurisdiction over thefts which occur at the Orlando International Airport. This may be done by calling the Orlando Police Department Information Desk, which is available 24 hours per day, at (407) 246-2470.

Please see the Security section of our web site for details of permitted and prohibited items, special items, disabilities/medical conditions, etc.